You’ve heard it a zillion times:
“Remember,
you’re interviewing them just as much as they’re interviewing you. Ask
your own (good) questions to get a feel for if you truly want to work
there.”
But are you digesting this—and doing it—every time you
meet with a hiring manager? If you’re not, you’re missing out on an
important opportunity to dig in and really get a feel for what’s going
on at your potential next employer.
You’re also squandering an
opportunity to demonstrate fully your preparedness, confidence, and complete non-desperation (which is always an attractive trait to hiring managers).
So,
what are some great questions you can ask in your next interview? Here
are five brilliant ones that, truthfully, may not be fully answered but
will still likely provide you with some solid, fruitful information
about your potential next boss, team, and organization.
1. Is This a Vacancy, or a New Position (and, if It’s a Vacancy, What’s Up)?
I
worked with a client a few months ago who was a finalist for a VP of
Sales & Marketing job at a profitable, admired company. He was, he
believed, very close to having an offer in hand. And then he learned
that, in the space of three years, this company had three other leaders
in this same role. As in, they were looking to hire their fourth VP of
Sales & Marketing since 2013.
This presented quite a conundrum
for my client. He’d been so excited about the opportunity, and
flattered to be this far along in the interview process. But discovering
the revolving door of leadership going on stopped him in his tracks.
And it should have. That kind of turnover is a sure sign that
something’s up, probably starting at the top of the organization.
This
client didn’t ask during the early interview stages why the position
was open. But he should have. It’s a completely fair question and, even
if it’s not answered in depth, you can almost always tell by the “squirm
factor” of the interviewer if there’s more to the story or not.
He
did get the offer, by the way. And ultimately declined. Today, he heads
up sales for a smaller firm with amazing, supportive, and inclusive
leaders. And the organization’s turnover? It’s almost non-existent.
2. What Is the Turnover Rate on the Team (or, at This Organization)?
Speaking
of turnover. It’s fair for you to ask about this. If you ask it in a
confident and non-accusatory manner, it’s also going to demonstrate that
you are one who makes decisions strategically, and with care. And any
good employer will respect that about you.
If, when you ask, you
learn that turnover is uncomfortably or unusually high, you should then
ask (again, in a way that doesn’t make the interviewer feel like you’re
attacking), “To what do you attribute this number?” and “Does the
organization have any plans or strategies in place to help alleviate
this?”
High turnover, even in industries that commonly have a
decent amount of churn, could point to issues with management, a super
stressful work environment, a lack of employee recognition, crappy
raises, or all of the above.
3. Do Team Members Typically Go Out for Lunch, or Do They Eat at Their Desks?
This
isn’t a weird question, and you can ask it in a way that comes across
as you trying to get a feel for how friendly and connected your team is
(or isn’t), or how relaxed the environment is (or isn’t). But, assuming
the interviewer is up front with his or her answer, here’s what else
you’ll be able to ascertain: Are these people overworked to the point
that they can’t keep up without working through lunch hours? (And, will
your future manager expect you to follow suit?)
Teams whose
members never take breaks are typically tired, unhappy teams. Sleuth
this one out, especially if you’re not one who enjoys being chained to
your desk for several hours straight every day.
4. How Is the Company Doing (From a Financial Perspective)?
Guys,
it’s absolutely OK (and important) to ask for a proverbial peek into
the books as you progress through the interview process—even if the
company is privately held (or a mom-and-pop shop). In fact, it’s
especially important to ask if the company’s financial information isn’t
readily available via a Google search.
The last thing you want is
to unwittingly be the “Hail Mary hire,” whose presence is the
make-it-or-break-it, last ditch effort to dig out of a perilous
situation. Certainly, you may decide that it’s a challenge (and risk)
worth taking on. But maybe not.
No matter what, getting a feel for the financial health of a company is so important to have, before you dive in.
5. After This Conversation, Do You Have Any Hesitations About My Qualifications?
This
is such a scary question for most people, because they’re fearful that
the answer might be yes. But it’s an important question to ask because,
if there are any hesitations on the part of the interviewer, you pretty
much have no better shot at clarifying or allaying their concerns than
while you’re still sitting in the interview.
If you’re terrified
about asking this question, consider this: If something about you is
giving the interviewer pause, and you don’t ask about it, he or she is
going to make hiring decisions with this or these concerns factored in.
Given this, you almost always have much more to gain than lose by
asking.
As you progress through a job search or career transition,
you’ve got to continually remind yourself to steer. Steer the boat.
Steer the direction. Steer the interview. No one cares more about your
finding a great new job (or wonderful organization to represent) than
you.
Curate your career. Ask the interview questions that need to be asked. Be your own best advocate.
And then enjoy the spoils as you settle into that great new job.
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